Frequently Asked Questions
Your guide to premium TCG-inspired apparel and service.
What is the typical shipping time for orders?
Standard shipping usually takes 5-7 business days within the domestic region. International shipping times vary by location, typically arriving within 10-15 business days.
How do I know which size to order?
We provide a detailed size chart on every product page. Our apparel follows a modern fit; if you prefer an oversized look common in street fashion, we recommend sizing up.
What is your return policy for apparel?
We offer a 30-day return window for unworn and unwashed items with original tags attached. Please note that limited edition drop items may have specific return restrictions.
Are the designs printed or embroidered?
We use a mix of high-density screen printing and premium embroidery depending on the collection to ensure long-lasting quality and a premium feel.
How should I care for my Omotenashi TCG garments?
To preserve the print and fabric quality, we recommend washing items inside out in cold water and hanging them to dry. Avoid ironing directly on printed graphics.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.